Our Quality

Work with a team of highly qualified leaders, manage standardized processes and in harmony with the environment, based on the development of a culture of permanent improvement, for that purpose, in Truchas Belmira SAS, productivity, safety, good service and a permanent offer of products is a conviction, that is why every day, the national and international markets recognize us as a company of HIGH QUALITY.

World First rainbow trout producer to earn BAP Certification

Quality Objectives

1

Develop and establish strategies to achieve high levels of satisfaction and recognition of our customers at national and international level in the medium term.

IndicatorGoalFrequency
Satisfied customers / Customers surveyed.90%Biannual – Yearly
Complaints filed / Number of clients.0-1Monthly
IndicatorGoalFrequency
Standardized processes / Identified processes.100%Biannual
Effective improvements / Improvements formulated.80%Biannual

2

Perform the implementation of an organizational design by processes in order to identify, document, and standardize them in TRUCHAS BELMIRA SAS.

3

Guarantee in production, processing and in the market products conforming to the technical and quality specifications.

IndicatorGoalFrequency
Total non-conforming product / Total production.90%Monthly
Total product returned / Total product shipped.90%Monthly
IndicatorGoalFrequency
Collaborators with satisfactory evaluation / No. of evaluated.90%Biannual
No. Satisfied / No. of respondents.0-1Yearly

4

Establish human talent development processes, in order to maintain a plant of leading and innovative collaborators against the requirements of the organization.

5

Consolidate and position the brand and products of the organization in the market through a solid strategy of market penetration at a national and international level.

IndicatorGoalFrequency
No. of current clients / No. of potential clients.80%Biannual
IndicatorGoalFrequency
Units produced / Production costs.To defineBiannual

6

Implement strategies to increase productivity (more with less) in production and processing in order to develop competitiveness standards.